Legal warning

In this space, USERs will be able to find all the information relating to the legal terms and conditions that define the relationship between them and our company that is responsible for this website. As a user, it is important that you know these terms before continuing your navigation. Frime, S.A.U., as the party responsible for this website, assumes the commitment to process the information of our users and clients with full guarantees and to comply with the national and European requirements that regulate the collection and use of our users’ personal data. Therefore, this website strictly complies with the GRPD (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE Law 34/2002, of 11 July, on information society services and e-commerce.

GENERAL CONDITIONS OF USE

These General Conditions regulate the use (including mere access) of the pages of the http://www.frime.com/ website, including the content and services made available therein. Any person who accesses the website, http://www.frime.com/ (“User”) agrees to be bound by the General Conditions in force at all times on the http://www.frime.com/ portal.

PERSONAL DATA WE COLLECT AND HOW WE COLLECT IT

Read Privacy Policy

 

USER COMMITMENTS AND OBLIGATIONS

The user is informed, and accepts, that access to this website does not in any way imply the start of a commercial relationship with Frime, S.A.U. In this way, the user undertakes to use the website, its services and content without contravening current legislation, good faith and public order.

The use of the website is prohibited, for illicit or harmful purposes, or that, in any way, may cause damage or impede the normal operation thereof. With regard to the content of this website, the following is forbidden:

  • Its reproduction, distribution or modification, in whole or in part, unless authorised by its legitimate owners;
  • Any infringement of the rights of the provider or of the legitimate owners;
  • Its use for commercial or advertising purposes.

In the use of the website, http://www.frime.com/, the User undertakes not to carry out any conduct that could damage the image, interests and rights of Frime, S.A.U. or third parties, or that could damage, render useless or overload the portal (www.frime.com) or that could prevent, in any way, the normal use of the website. Nevertheless, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, http://www.frime.com/ cannot guarantee the non-existence of viruses or other elements that may cause alterations in the User’s computer systems (software and hardware) or in their electronic documents and files contained therein.

SECURITY MEASURES

The personal data communicated by the user to http://www.frime.com may be stored in automated or non-automated databases, and it exclusively owned by Frime, S.A.U., which assumes all the technical, organisational and security measures to guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current legislation on data protection.

A secure channel is used for communication between users and http://www.frime.com/, and the data transmitted is encrypted by means of https protocols, therefore, we guarantee the best security conditions in order to guarantee usr confidentiality.

CLAIMS

Frime, S.A.U. informs that there are complaint forms available to users and customers. The User may make a complaint by requesting a complaint form or by sending an email to info@frime.com indicating their name and surname, the service and/or product purchased and stating the reasons for their complaint.

The user/purchaser may notify us of the complaint, either by email to info@frime.com, or by attaching the following complaint form:

  • The service/product:
  • Purchased on the day:
  • User’s name:
  • User’s address:
  • User’s signature (only if submitted on paper):
  • Date:
  • Reason for complaint:

 

DISPUTE RESOLUTION PLATFORM

In case you are interested in submitting your complaints, you can also use the dispute resolution platform provided by the European Commission, which is available at the following link: http://ec.europa.eu/consumers/odr/

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

Pursuant to the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorisation of FRIME, S.A.U., are expressly prohibited. The user undertakes to respect the Intellectual and Industrial Property rights owned by FRIME, S.A.U.

The user knows and accepts that the entire website, including but not limited to text, software, content (including structure, selection, arrangement and presentation), podcasts, photographs, audiovisual material and graphics, is protected by trademarks, copyright and other legitimate rights, in accordance with international treaties to which Spain is a party and other Spanish property rights and laws. In the event that a user or third party considers that there has been a violation of their legitimate intellectual property rights due to the introduction of certain content on the website, they must notify this circumstance to FRIME, S.A.U. indicating:

  • Personal details of the interested party who is the owner of the allegedly infringed rights, or of its representative, in the event that the claim is submitted by a third party other than the interested party.
  • Indicate the contents protected by intellectual property rights and their location on the website, accreditation of the intellectual property rights indicated and an express declaration in which the interested party accepts responsibility for the veracity of the information provided in the notification.

 

EXTERNAL LINKS

The pages of the http://www.frime.com/ website may provide links to other websites and content owned by third parties. The sole purpose of the links is to provide the User with the possibility of accessing these links. FRIME, S.A.U. accepts no responsibility whatsoever for the results that may be derived by the User from accessing these links.

Likewise, users will find within this site, pages, promotions, affiliate programmes that access their browsing habits in order to establish profiles. This information is always anonymous and does not identify the user.

Information provided on these sponsored sites or affiliate links is subject to the privacy policies used on those sites and is not subject to this privacy policy. Therefore, we strongly recommend Users to review in detail the privacy policies of the affiliate links.

Users who intend to establish any technical link from their website to the portal http://www.frime.com/ must obtain prior written authorisation from FRIME, S.A.U. The establishment of the link does not imply in any case the existence of a relationship between FRIME, S.A.U. and the owner of the site where the link is established, nor the acceptance or approval by FRIME, S.A.U. of its contents or services.

COMMENTS POLICY

Comments are allowed on our website in order to enrich the content and make queries. Comments that are not related to the subject matter of this website, that include defamation, insults, insults, personal attacks or disrespect in general towards the author or other members will not be accepted. Comments that contain obviously misleading or false information will also be deleted, as well as those that contain personal information, such as private addresses or telephone numbers, and that violate our data protection policy.

Comments created solely to promote a website, person or group, and anything that could be considered spam in general, will also be disallowed.

Anonymous comments, as well as those made by the same person with different nicknames, will not be allowed. Comments that attempt to force a debate or a position to be taken by another user will not be considered.

DISCLAIMER OF WARRANTIES AND LIABILITY

The Provider does not grant any guarantee and shall not be in any case liable for damages of any nature that may be caused by:

The lack of availability, maintenance and effective operation of the website, or of its services and content;

The existence of viruses, malicious or harmful programs in the content;

Illegal, negligent, fraudulent use or use contrary to this Legal Notice;

The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.

The provider shall not be in any case liable for any damages that may arise from the illegal or improper use of this website.

 

APPLICABLE LAW AND JURISDICTION

In general, relations between http://www.frime.com/ and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction and to the courts.

CONTACT

If you have any questions about these Legal Terms and Conditions or any comments about the http://www.frime.com/ portal, please contact info@frime.com

 

On behalf of the team at FRIME, S.A.U., we would like to thank you for taking the time to read this Legal Notice.